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| Catalog Number |
21-7359-24 |
| Medical Device Problem Code |
Pumping Stopped (1503)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/02/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that an error code alarm message was triggered, which was affecting a patient.The patient reported that the pump began beeping 7 hours after connection, displaying an unknown error message.As a result, the patient had to visit the medical facility early to receive a new infusion bag.The staff reassigned a new pump, but the patient missed the remaining dose from the initial bag.No patient harm/adverse event reported.
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Additional Manufacturer Narrative
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Neither sample or pictures were received for the analysis of this complaint no device history record was reviewed since lot number was not provided.Investigation summary: complaint for the failure mode ""pump began beeping 7 hours after connection, displaying an unknown error message."" could not be confirmed by investigation as no samples nor pictures was provided by the customer.Without the return of the samples a comprehensive failure investigation cannot be performed, and a probable cause cannot be determined.If the product is returned, lsm will reopen this complaint for further investigation.
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Search Alerts/Recalls
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