| Model Number |
N/A |
| Medical Device Problem Codes |
Poor Quality Image (1408); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/03/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported by the customer "we have noticed some blurriness in the images.".
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.The device has not been returned to the manufacturer for evaluation.
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Additional Manufacturer Narrative
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device was returned to the service facility for evaluation.During evaluation, the reported issue of blurry images was unconfirmed.The unit was powered up and the image quality is within the specifications of this unit.The root cause of the reported failure is inconclusive as the reported issue could not be reproduced during evaluation.
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Event or Problem Description
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It was reported by the customer "we have noticed some blurriness in the images.".
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Search Alerts/Recalls
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