| Catalog Number |
20764949322 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/09/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the c 502 analyzer is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter stated they received discrepant results for one patient sample tested with aspartate aminotransferase acc.To ifcc without pyridoxal phosphate activation (ast) on a cobas 8000 c 502 module.The sample initially resulted in an ast value of 93.9 u/l.The patient questioned the result, so the sample was repeated.The sample was repeated on (b)(6) 2024, resulting in an ast value of 20.6 u/l.A second tube collected at the same time was also repeated on a second analyzer on (b)(6) 2024, resulting in a value of 19.9 u/l.
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Additional Manufacturer Narrative
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Calibration and control data were acceptable.A general reagent issue can be excluded.Upon review of the alarm trace for 09-dec-2024, 12 sample foam detection alarms and one sample clot detection alarm were observed.The investigation could not identify a product problem.The issue is consistent with insufficient pre-analytic sample handling.
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Search Alerts/Recalls
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