| Catalog Number |
20402 |
| Medical Device Problem Code |
No Apparent Adverse Event (3189)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
|
| Date of Event |
12/03/2024
|
|
Type of Reportable Event
|
Malfunction
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|
Event or Problem Description
|
|
Reports false positive tests confirmed with pcr and other rapid test.Unknown number of tests performed.Customer using expired product.Unknown if patients were symptomatic or asymptomatic.Report 2 of 2.
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Additional Manufacturer Narrative
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Investigation conclusion: a review of the package insert (pi) was conducted for clarity of instructions.No issues were found.The customer's reported problem was related to a deviation from the instructions called out in the pi.Expired product used.Root cause: expired product used.Source: phone.
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Search Alerts/Recalls
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