| Catalog Number |
3500-500 |
| Medical Device Problem Code |
Device Sensing Problem (2917)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/01/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that device's left and right flipper were getting stuck when trying to open and shows an error ¿system failure: force sensor test¿.There was unknown patient involvement, and unknown patient harm/adverse event reported.
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Additional Manufacturer Narrative
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B3: date of event is unknown.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional information becomes available.
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Additional Manufacturer Narrative
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Device was not returned for analysis.No event history log provided.Product not returned.No evidence provided for review.No previous repair was noted for the last 12 months.Based on the review of information provided from the customer we are unable to determine a probable cause as the device was not returned for evaluation.Unable to confirm complaint as no device was returned.
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Search Alerts/Recalls
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