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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the deflector washing socket clogged.Based on the result, we concluded that it was caused due to the inadequate/insufficient reprocessing at the facility on the deflector washing socket.In addition, our technician confirmed that the light guide cable buckled, the light guide cable for control body buckled, the remote control buttons cracked, the remote control buttons leak, and the light guide cable bump; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0630(air/water & jet water channels)"" and/or the risk analysis results, it was evaluated to submit mdr.
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