| Catalog Number |
08056757190 |
| Medical Device Problem Codes |
Incorrect Measurement (1383); High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/18/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas c 503 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable alkaline phosphatase (alp) results from the cobas c 503 analytical unit.The initial result was 188 u/l and the repeat results were 86.9 u/l and 87 u/l.The questionable result was not reported outside of the laboratory.The repeat result was believed to be correct.
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Additional Manufacturer Narrative
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A general reagent-specific issue was unlikely since calibration and qc data were acceptable.The investigation determined the issue was due to pre-analytical handling issues at the customer site.Correct pre-analytic sample handling is within the customer's responsibility.The investigation did not identify a product problem.
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Search Alerts/Recalls
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