| Model Number |
VOCSN-VC PRO, ENGLISH |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/13/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H6: the device was evaluated by ventec where the reported issue of it unexpectedly powering off by itself was confirmed.Ventec replaced the control board to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The investigation determined that the cause of the reported issue was the control board.
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Event or Problem Description
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It was reported to ventec that the device needed service.Upon evaluation of the device, ventec observed that it unexpectedly powered off by itself.There were no reports of patient involvement associated with the reported event.
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Search Alerts/Recalls
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