|
The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the air nozzle missing glue.Based on the result, we concluded that it was caused due to the physical damage applied on the air nozzle.In addition, our technician confirmed that the bending rubber worn out, the angulation up angulation decrease, and the water nozzle missing glue; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.As a result of confirming the detail as gfe, no response was obtained, so we cannot deny the possibility of the nozzle falls into the human body.Therefore, based on the technical report ""hr-rpt-0585(nozzle)"" and/or the risk analysis results, it was evaluated to submit mdr.
|