| Model Number |
IPN915303 |
| Medical Device Problem Codes |
Complete Blockage (1094); Product Quality Problem (1506)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/12/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).
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Event or Problem Description
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It was reported that: "cone of the nasal connector completely closed.Also, others from ve with the same production error.There was no patient involved." associated complaints 3003898360-2025-00029 and (b)(4).
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Additional Manufacturer Narrative
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(b)(4).From the pictures attached it was confirmed the defect reported by the customer "occlusion - blockage/part stuck".However, it is necessary to receive the physical sample to perform a proper investigation, determine root cause & implement corrective actions.A verification of failure mode reported in the current manufacturing process was conducted as follows: 80 samples were taken from the current production p/n mad100 mad nasal with 3 ml syringe, lot # 73l2400853, the samples were functionally inspected and issue reported as " occlusion - blockage/ part stuck" was not observed in the current manufacturing process.Device history record review was conducted on lot number 73k2300745, investigation did not show issues related to complaint.Failure mode "occlusion - blockage/part stuck" could be confirmed with picture attached.However, it is necessary to receive the physical sample to perform a proper investigation, determinate the root cause & corrective actions.If the complaint samples become available at a later date, this complaint will be updated accordingly.Corrected data: section d.3 legal manufacturer updated from arrow to morrisville.
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Event or Problem Description
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It was reported that: "cone of the nasal connector completely closed.Also, others from ve with the same production error.There was no patient involved." associated complaints 3003898360-2025-00028, 3003898360-2025-00029 and (b)(4).
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Search Alerts/Recalls
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