| Model Number |
N/A |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/16/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This incident occurred outside the united states (ous).The ous customer reported an observation of an elevated patient result with atellica im total hcg (thcg) lot 362 that was discordant relative to a retest result.The initial result was above the expected reference interval/expected range, but <5000 iu/l.The elevated result was reported, questioned by the physician and retested.The retest result was below the reference interval/expected range and fit with clinical picture of the patient.A corrected report was issued to the physician.There are no allegations of patient or user intervention or adverse health consequences due to the event.The assay's instructions for use (ifu) states the following, under interpretation of results: "results of this assay should always be interpreted in conjunction with the patient's medical history, clinical presentation, and other findings." siemens is investigating.
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Event or Problem Description
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The customer obtained an elevated patient result with atellica im total hcg (thcg) lot 362 that was discordant relative to a retest result.The initial result was above the expected reference interval/expected range but <5000 iu/l.The elevated result was reported, questioned by the physician and retested.The retest result was below the reference interval/expected range and fit with clinical picture of the patient.A corrected report was issued to the physician.There are no allegations of patient or user intervention or adverse health consequences due to the event.
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Additional Manufacturer Narrative
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Siemens filed mdr 1219913-2025-00006 on 08-jan-2025.Correction: the initial information provided in the complaint description of event indicated the product in question was catalogue number 10995689, lot number 60171362 (362).However, based on the instrument files reviewed during the investigation, siemens confirmed that the correct product in question is catalogue number 10995690, lot number 19600361 (361).Therefore, the product information provided in the initial mdr 1219913-2025-00006 filed on 08-jan-2025 was incorrect.This supplemental report has been updated to reflect the correct product information as described below: in section b5 and h10: the reference to lot 362 was changed to lot 361.In section d4 catalogue number was changed from 10995689 to 10995690.Lot number was changed from 60171362 to 19600361.Exp.Date was changed from 06-sep-2025 to 26-may-2025.Primary udi number was changed from (b)(4).In section h4: device manufacture date was changed from 06-nov-2024 to 26-jul-2024.Additional information: siemens investigated an outside the united states (ous) customer report of an elevated patient result (42.6 iu/l) with atellica im total hcg (thcg) lot 361 that was discordant relative to a retest result (0.5 iu/l).The retest result matches with the clinical picture of the patient.Quality control (qc) was within range at the time of the testing.Instrument autocheck data was reviewed and found to be within acceptable limits.A review of the reagent trace files showed no evidence of a hardware issue impacting the delivery of the thcg reagents.A review of the sample trace file for the sample in question showed signs of a sample integrity issue, possibly micro fibrin.Siemens provided recommendations to improve the sample probe pump pressure integrity and after the adjustments the thcg assay is performing acceptably.Based on available information, the cause of the discordant thcg result is a sample integrity issue.A product issue was not identified.The customer is operational, and the reported issue was resolved by routine troubleshooting/standard service actions.In section h6 of this report, the investigation finding and conclusion codes were updated based on the investigation results.
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Event or Problem Description
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The customer obtained an elevated patient result with atellica im total hcg (thcg) lot 361 that was discordant relative to a retest result.The initial result was above the expected reference interval/expected range but <5000 iu/l.The elevated result was reported, questioned by the physician and retested.The retest result was below the reference interval/expected range and fit with clinical picture of the patient.A corrected report was issued to the physician.There are no allegations of patient or user intervention or adverse health consequences due to the event.
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Search Alerts/Recalls
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