| Model Number |
1068239 |
| Medical Device Problem Codes |
Patient-Device Incompatibility (2682); Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Pain (1994)
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| Date of Event |
12/16/2024
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Without a product return, no product evaluation is able to be conducted.The device history records are unable to be reviewed.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow up report will be sent.
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Event or Problem Description
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It was reported by the sales representative that the patient had terrible pain while using bhs unit.The patient loosened the coil for relief and after 30 minutes the pain was terrible.The patient has a fracture and osteomyelitis.The sales representative told the patient to conduct time-test using the unit.The patient was advised to treat for 30 minutes and gradually increased the time.The patient did not seek any medical treatment.Later, as per the customer service representative, an email was received from sales representative stating that the patient indicated that everything is going great with hourly increase while conducting time-test.No further consequences are reported.The sflx-mini coilette were not returned for further evaluation.
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Event or Problem Description
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It was reported by the sales representative that the patient had terrible pain while using bhs unit.The patient loosened the coil for relief and after 30 minutes the pain was terrible.The patient has a fracture and osteomyelitis.The sales representative told the patient to conduct time-test using the unit.The patient was advised to treat for 30 minutes and gradually increased the time.The patient did not seek any medical treatment.Later, as per the customer service representative, an email was received from sales representative stating that the patient indicated that everything is going great with hourly increase while conducting time-test.No further consequences are reported.The sflx-mini coilette were not returned for further evaluation.
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Additional Manufacturer Narrative
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Additional information in following fields- b4: date of this report, g3: date received by manufacturer, h6: evaluation codes.Corrected data in following fields - b2: outcomes attributed to adverse event, b3: date of event, d2: common device name, catalog number, e: first and last name, g1: contact office, h6: device code.This follow-up report is being submitted to relay additional and corrected information.The device was not returned to highridge medical for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was unable to be reviewed as the lot number of the product is unknown.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Highridge medical will continue to monitor for trends.
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Search Alerts/Recalls
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