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Mayfield composite series base unit, standard (a3101) was returned for evaluation: device history record (dhr) - the dhr was reviewed and shows no abnormalities related to the reported failure.Failure analysis - investigation of the returned unit showed that the handle tested low when put under pressure, and the swivel sleeve teeth are worn flat.The drawbar and viton ball are worn in the swivel adapter, the transitional teeth are worn., and the handle trigger is missing the viton ball.By the completion of service, the transitional, swivel sleeve, drawbar, 5/16 viton ball, 1/4 viton ball and roll pin will be replaced and general cleaning and maintenance will be performed.Root cause - the complaint is confirmed via inspection of the unit.Probable root cause is routine use and wear of the unit.No further investigation required based on the acceptability of risk and no adverse trends identified.This will be monitored and trended going forward.At present, we consider this complaint to be closed.
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