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Manufacturer's investigation conclusion: the reported event of a red battery symbol on the power module was not confirmed.It was reported that the issue was resolved by exchanging the power module backup battery.It was reported that the exchanged battery would not be returned for evaluation.The root cause of the reported event could not be conclusively determined through this analysis.Device history records were reviewed and showed no deviations from manufacturing or qa specifications.Heartmate 3 instructions for use (ifu) under section 7 ¿alarms and troubleshooting¿ and the power module instructions for use under section 5.0 ¿power module (pm) alarm conditions¿ cover all power module alarms and the actions to take when an alarm occurs.Power module precautions are documented in the heartmate power module instructions for use (ifu) under section ¿precautions¿.Section 4.0 ¿power module (pm) backup power¿ describes the usage of the backup battery and the power module visual indicators used to determine the status of the backup battery.The power module instructions for use (ifu) instructs the user on how to routinely inspect, clean, and maintain the power module.Section 2, entitled ¿setting up the power module (pm) prior to use¿ informs the patient not to use a power module that appears damaged, and to obtain a replacement if needed.Heartmate 3 instructions for use (ifu) section 8 ¿equipment storage and care¿ describes how to care for and clean all equipment, including the power module.Section f, entitled ¿safety checklists¿, provides checklists to assist the patient in performing routine maintenance of the heartmate 3 lvad equipment, including the power module.Heartmate 3 patient handbook cautions users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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