| Model Number |
9735669 |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/23/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9 735736, serial/lot #: 2.1.0, ubd: , udi#: h3, h6: no products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the patient exams were loading extremely slowly via cd.The most recent scan took approximately 1 hour to load.There was no patient involvement.
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Additional Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Additional information was received from the manufacturer representative.It was reported that there did not appear to be an issue with the navigation system.The manufacturer representative stated that they tried loading the same scans onto one of the premium units and got the same response.They were thinking it was an issue with the imaging company that they were using locally.
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Additional Manufacturer Narrative
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H2-3) the software analysis concluded that there was insufficient information to determine if a software anomaly caused the reported event.The case was reviewed.There were two sessions on the date of issue.Application logs captured that the site tried to import the exams many times, but the exams site tried to import were not a valid digital intercommunication of medicine (dicom) files.Also, according to the case comment provided on the date 1/8/2025, it failed on the premium stealth, and every time the import was interrupted by the user.Suspected bad format might have caused the reported behavior codes: b01, c19, d15 h2) please see section d9 for when the software was available for evaluation.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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