| Catalog Number |
08946370190 |
| Medical Device Problem Codes |
Incorrect Measurement (1383); High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The e801 analyzer serial number was (b)(6).Sample material was requested for investigation.
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Event or Problem Description
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The initial reporter complained of high results for 1 patient tested for elecsys testosterone ii assay (testosterone ii) on a cobas e 801 analytical unit.The customer has been monitoring the patient¿s testosterone ii results for 1 month.The patient had been taking rectal cannabigerol (cbg) during this 1 month period; the last dose was on (b)(6) 2024.On (b)(6) 2024 the result was 30.7 nmol/l.On (b)(6) 2024 the result was 19.4 nmol/l.On (b)(6) 2024 the result was 30.6 nmol/l.On (b)(6) 2024 the result was 16.3 nmol/l.The customer suspects an interference with the cbg therapy.
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Additional Manufacturer Narrative
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Sample material from the patient was tested for investigation using a cobas e801 analyzer, lc-ms technology, and a siemens centaur analyzer.The customer's elecsys testosterone ii assay results were confirmed.No known interfering factor was found.The investigation did not identify a product problem.
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Search Alerts/Recalls
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