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Section a2, a3, a4 and a5: per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Section b3 - date of event: unknown, as information was requested but not provided.Section d6a - implant date: n/a - lens was removed/replaced during the same procedure.Section d6b - explant date: n/a - lens was removed/replaced during the same procedure.Section e1 - email address: unknown, as information was requested but not provided.Section e1 - telephone number: (b)(6).Section h3: the intraocular lens (iol) was not returned for evaluation.Therefore, a failure analysis of the complaint device could not be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review and possible product return and evaluation, if there is any further relevant information a supplemental medwatch will be filed.Attempts have been made to obtain the missing information.However, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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Additional information: section h3 - device evaluated by manufacturer? yes.Device evaluation: a photograph provided by the customer was evaluated.The photograph displayed the suspect handpiece, and the plunger rod can be observed to be fully advanced.No issues could be identified with the handpiece.Due to no product or photograph of the lens received, no further evaluation could be performed.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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