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On 12/13/2024, it was reported by a sales representative via email that two ar-2324bcsp swivelock eyelets broke during insertion.This was discovered during a procedure on (b)(6) 2024.Additional information received on 12/19/2024: the procedure took place on (b)(6) 2024.Both anchors and all fragments were removed from the patient.The case was completed using a new ar-2324bcsp swivelock.The case was slightly delayed, only by a few minutes without additional anesthesia.
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Additional information: g3, h3, h6.Based on the information provided which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude a most likely cause.The most likely cause for the reported failure can be attributed to user error of the device due to applying excessive mechanical forces upon insertion.
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