| Model Number |
106130-17 |
| Medical Device Problem Codes |
Patient-Device Incompatibility (2682); Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Codes |
Erythema (1840); Pain (1994); Skin Inflammation/ Irritation (4545)
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that the patient woke up with a severe burning pain on her neck.The patient mentioned that the cover patches were irritating her skin.It was later reported that the patient¿s skin was raised and very red around the cover patches.The patient woke up and felt like ¿her neck was on fire¿ and noted the area was puffy.The irritation remained for three days.The patient stated that she had a hard time removing the cover patches but was able to do so with adhesive spray.This was the first time the patient experienced an irritation with the cover patches.The patient did not speak to her doctor.The patient rated the pain level as an 8 out of 10.The patient noted that she is only allergic to seafood and is not taking blood pressure medication.No further information was provided.
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Additional Manufacturer Narrative
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Without a product return, no product evaluation is able to be conducted.The device history records are unable to be reviewed.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow up report will be sent.
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Additional Manufacturer Narrative
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Additional information in following fields- b4: date of this report, b5: additional narrative, d4: lot number and expiration date, g3: date received by manufacturer, h2, h6: evaluation codes.This follow-up report is being submitted to relay additional and corrected information.The device was not returned to highridge medical for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed, and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Highridge medical will continue to monitor for trends.
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Event or Problem Description
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It was reported that the patient woke up with a severe burning pain on her neck.The patient mentioned that the cover patches were irritating her skin.It was later reported that the patient¿s skin was raised and very red around the cover patches.The patient woke up and felt like ¿her neck was on fire¿ and noted the area was puffy.The irritation remained for three days.The patient stated that she had a hard time removing the cover patches but was able to do so with adhesive spray.This was the first time the patient experienced an irritation with the cover patches.The patient did not speak to her doctor.The patient rated the pain level as an 8 out of 10.The patient noted that she is only allergic to seafood and is not taking blood pressure medication.No further information was provided.It was later reported that the patient believes the reaction was due to a lotion she was using as she had the same reaction elsewhere on her body.The patient requested an additional supply of cover patches.No further information was provided.
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Search Alerts/Recalls
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