| Catalog Number |
EQ-5000JP |
| Medical Device Problem Codes |
Insufficient Heating (1287); Key or Button Unresponsive/not Working (4063)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/19/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event or Problem Description
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It was reported that the product did not produce warm air.There was no patient involved in this event.
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Additional Manufacturer Narrative
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D4 - serial #, d4 - primary udi number, h4 - device mfg date, h3 and h6.Codes: updated.Device evaluation: the complaint was not confirmed.However, the 40¿ button was not working and verified by functionality testing.The cause was the deterioration of the buttons due to use.The control panel c was replaced to correct the issue.The device passed all functional tests after repair.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.
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Search Alerts/Recalls
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