| Catalog Number |
10379675 |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/17/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer has stated that they were performing proper maintenance and passing quality controls.Siemens has requested return of reagent for further investigation.Investigation will commence once siemens receives the materials.The cause of this event is unknown.Another mdr will be filed against the second status+ instrument sn (b)(6), which also provided a false negative result.
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Event or Problem Description
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The customer reported that they received a false negative hcg result on their clinitek status+ instrument compared to serum testing.The patient's pregnancy was confirmed from repeat testing.There is no reported injury due to this event.
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Additional Manufacturer Narrative
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The event was evaluated, and the cassettes were returned for further investigation.The investigation is ongoing.
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Additional Manufacturer Narrative
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Siemens completed the investigation of the false negative results from hcg result.The investigation was unable to reproduce the customer's complaint using the returned reagent.Customer stated that quality control is passing, and they are operational.The cause of the event is unknown.No product problem identified.
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Search Alerts/Recalls
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