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H6: 4756 (appropriate impact term/code not available): hyperinflation.The product involved in the report has not been returned.A review of the device history record is in-progress.All information reasonably known as of 16 jan 2025 has been included in the health authority report.Should additional information be obtained a follow-up health authority report will be provided.The information provided by airlife.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to airlife.Airlife has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the airlife complaint database and is identified as complaint - (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that a airlife product is defective or causes serious injury.
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H6: 4756 (appropriate impact term/code not available): hyperinflation.The product involved in the report has not been returned.A review of the device history record is in-progress.All information reasonably known as of 16 jan 2025 has been included in the health authority report.Should additional information be obtained a follow-up health authority report will be provided.The information provided by airlife.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to airlife.Airlife has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the airlife complaint database and is identified as complaint - (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that a airlife product is defective or causes serious injury.The reported complaint complaint-(b)(4) stated that "adult unit code blue on intubated patient.Attempting to bag/ventilate patient.The pressure release valve was not functioning properly.The bag hyperinflated regardless of positioning of valve through entire spectrum of its dialing.Could not properly deliver ventilation to patient until second bag was brought in".The complaint history was reviewed in grand avenue from dates of january 1st, 2023, to december 31, 2024, for part number hs4030-w for failure mode "functional issue(s)." this is the third complaint reported for part number hs4030-w.An email was sent to the customer on january 13, 2025, requesting additional information regarding part number hs4030-w hyperinflation system.On january 22, 2025, the customer responded with minimal details, stating they had no further information on the pressure setting, thumbwheel condition, or potential obstructions.Additionally, no physical sample, photos, or videos were provided, and no patient harm was reported.On february 11, 2025, an email was sent to the customer inquiring whether the product had been disposed of.On (b)(6) 2025, the customer confirmed that the product had been disposed of.The device history record (dhr) review for part number hs4030-w and lot number 230700410 confirmed that no abnormal processing issues were identified.All products and packaging were produced following approved procedures, specifications, and inspections.No conclusions were able to be reached based on the investigation.The complaint has been entered into elg-20026-c1 as elg-0081.The complaint history was reviewed in grand avenue from dates of december 17, 2022, to december 17, 2024, for part number hs4030-w for failure mode "functional issue(s)." this is the third complaint reported specifically for part number hs4030-w.A customer resolution letter was sent.We will continue monitoring trends during periodic complaint review meetings.
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