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On (b)(6) 2024, it was reported by a sales representative via email that an ar-3680 fibertak button implant system failed when trying to convert the anchor in the bicep.The fibertak was successfully implanted into the bone but when trying to convert the first stitch from the fiberloop, the link from the anchor wouldn't convert.This was discovered during a procedure.
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Additional information: g3, h3, h6.The complaint device was not received for evaluation.Based on the information provided, which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude the most likely cause.The most likely cause of the reported failure is user error, including improper bone preparation or improper surgical technique.The complaint allegation could not be confirmed, as the device was not received for evaluation, and no evidence of the reported failure was provided.
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