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Visual inspection and functional testing were performed on the returned device.The reported failure to fold and separation were confirmed.The reported deflation issue could not be replicated in a testing environment due to the condition of the returned device.The reported difficulty to remove could not be replicated in a testing environment as it was based on operational circumstances.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a review of the complaint history identified no other similar complaints from this lot.Based on the reported information and the observations from the returned analysis, a definitive cause for the reported deflation issue and failure to fold could not be determined; however, the reported difficulty removing the device, separation and unexpected medical intervention appear to be related to operational context.Possible factors that may contribute to difficulty deflating the balloon include, but are not limited to, deflation technique, tortuous anatomy, loose connection with the indeflator, contamination in the inflation lumen or damage to the guide wire and/or inflation lumen.In this case, it is likely that a larger balloon size and/or deflation technique contributed to the reported failure to fold (balloon).Additionally, the reported deflation issue and failure to fold likely contributed to the resistance met during removal since the balloon would not fully deflate and upon manipulation of the device, against resistance, the device ultimately separated.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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