| Catalog Number |
02P24-01 |
| Medical Device Problem Code |
Smoking (1585)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/10/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The abbott field service engineer(fse) observed smoke and a spark from a wire connecting the smc 1 board and the led board on the architect c4000, serial number (b)(6).The fse had replaced the cpu board and had powered up the module when the issue occurred.The fse powered down and noticed wire was sandwiched between smc board and the metal of the neighboring board causing damage to the wire and sparking.No damage to any board, wire was replaced and the issue resolved no impact to patient management was reported.
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Event or Problem Description
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The abbott field service engineer(fse) observed smoke and a spark from a wire connecting the smc 1 board and the led board on the architect c4000, serial number (b)(6).The fse had replaced the cpu board and had powered up the module when the issue occurred.The fse powered down and noticed wire was sandwiched between smc board and the metal of the neighboring board causing damage to the wire and sparking.No damage to any board, wire was replaced and the issue resolved no impact to patient management was reported.
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Additional Manufacturer Narrative
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Service replaced the cable, led1 to smc (rohs)_part number 7-204622-01 on the architect c4000, serial # (b)(6) and saw an electrical spark and smoke when the module was turned back on.The module was immediately turned back off instrument.There was no fire and no injury to personnel reported.While troubleshooting the issue service discovered the electrical spark and smoke was due to the damaged cable, led1 to smc (rohs)_ part number 7-204622-01.Service replaced the cable, led1 to smc (rohs)_part number 7-204622-01 and deemed the part the likely cause.The instrument service history for the architect c4000, serial #c461674 verifies no subsequent issues have been reported related to electrical spark, smoke, or damaged parts after service intervention.A review of trending data associated with the cable, led1 to smc (rohs) _part number 7-204622-01 did not identify an increase in complaint activity.Review of the manufacturing documentation did not identify any non-conformances associated with the complaint issue.Labeling was reviewed and found to adequately address the issue under review.The 2025 ul certification memo indicates that abbott diagnostic equipment and accessories are certified to the appropriate safety standards, and adequate protection is provided for the operator against spread of fire from the equipment.The observed electrical spark and smoke was limited to the damaged cable, led1 to smc (rohs)_part number 7-204622-01; the damage did not spread to other parts of the module.Based on the investigation, no systemic issue or deficiency was identified.
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Search Alerts/Recalls
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