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Product complaint # (b)(4).H6.Component code: g07002 - device not returned.H 6.Investigation findings: c22 ¿ photo investigation.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.Additional information was requested, and the following was obtained: how was the product purchased? gbp find it online was the device used on a patient? if so, was there any patient consequence? ¿no the following information was requested, but unavailable: is there an indication of how the product was distributed? - is there any indication of the source? based on the packaging, is there any indication of which market the original genuine product may have come from? photo investigation summary this is an analysis for a photo submitted to ethicon for evaluation.During the visual analysis, the following was observed: the photo shows twelve closed single barrier folders labeled 1953.The image was visually inspected product code 1953 and lot rgb5391.Upon visual inspection, multiple labeling discrepancies were identified, for example duplicate time stamps on the back of the pouch.Based on the samples received, the product is confirmed to be counterfeit due to the discrepancies found in the labeling and packaging material.As part of post-market surveillance, additional monitoring of claims information will be conducted to detect potential safety signals.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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It was reported that one box of absorbable hemostat product from henan haiwoxi medical instrument co., ltd.And one box of absorbable hemostat product from guizhou yihekang medical instrument co., ltd.With counterfeit characteristics which are basically found on the internal package.No adverse patient consequences were reported.Additional information was requested.
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