| Catalog Number |
802516 |
| Medical Device Problem Code |
Material Too Rigid or Stiff (1544)
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| Health Effect - Clinical Codes |
Unspecified Infection (1930); Discomfort (2330)
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| Date of Event |
01/09/2025
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that the customer had been using the simple rubber intermittent catheter for years.The customer has had a higher rate of infections over the past few years.Stiffness was much higher than their previous model.The discomfort level was significantly higher due to the rigid tip.The hydrophilic lubricant was very clever but not as slippery as the self-applied lubricant.Customers did like the sleeve, and they would like a sleeve like the magic 3 go on their previous catheter.The representative advised the customer that their comments were greatly appreciated.It was unknown what medical intervention was reported.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Additional Manufacturer Narrative
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The reported event was inconclusive because this investigation did not result in any additional findings and no sample was available for evaluation.No actions can be taken at this time since a root cause was not identified.A dhr review is not required as the lot number is unknown.A labeling review was not performed because labeling could not have prevented the reported failure.Correction- e.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the customer had been using the simple rubber intermittent catheter for years.The customer has had a higher rate of infections over the past few years.Stiffness was much higher than their previous model.The discomfort level was significantly higher due to the rigid tip.The hydrophilic lubricant was very clever but not as slippery as the self-applied lubricant.Customers did like the sleeve, and they would like a sleeve like the magic 3 go on their previous catheter.The representative advised the customer that their comments were greatly appreciated.It was unknown what medical intervention was reported.Per additional information received via phone on 29jan2025, it was reported that it was not a complaint.Customer only called to suggest that a sleeve be put on the red rubber catheter just like the one on the magic3 go.They prefer the red rubber over the magic3 go because the red rubber was not as stiff.
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Search Alerts/Recalls
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