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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd module with drive pcb blackout.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module with drive pcb.In addition, our technician confirmed that the light guide cable fluid damage, the ccd drive pcb fluid damage, the lg connector fluid damage, the lcb distal cover glass cracked, the lg connector corroded, the shield cover corroded, the distal body worn out, the lcb (light carrying bundle) defective, and the light guide cable bump; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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