| Catalog Number |
07027273190 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/08/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 module serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys ferritin results from the cobas e 801 module, the initial result was 158 g/l.The repeat result was 97.8 g/l.
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Additional Manufacturer Narrative
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The specific cause of the event could not be determined.Based on the provided sample images, numerous tubes have a film of particles on the surface of the tube.This indicates pre-analytical handling issues at the customer site.Correct pre-analytic sample handling is within the customer's responsibility.The investigation did not identify a product problem.
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Search Alerts/Recalls
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