| Catalog Number |
FSENCOR01 |
| Medical Device Problem Code |
Unintended Movement (3026)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/05/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H10: as the serial number for the device was provided, a review of the device history records will be performed.The device has been returned to the manufacturer for evaluation.The investigation of the reported event is currently underway.H11: d2b (gei; knw).H11: section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that when attaching the encor probe to the fire forward and attaching the fire forward to the mammo unit the sample started without the hcp selecting the sampling button nor stepping on the foot pedal.We could not enter the patient as the machine kept on wanting to restore vacuum and just kept on sampling until we removed the probe from the fireforward or when removing the probe and the fireforward together from the mammo unit.We tried 2 encor probes to understand if this is a probe error or a encor unit driver error.It seems to be encor unit driver error and not probe error.The two probes used has the same lot number.The incident occurred before use.There was no patient contact.
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Additional Manufacturer Narrative
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H10: manufacturing review: a dhr and manufacturing review was not required as the event was determined to be expected, and the investigation did not identify any manufacturing and/or service-related issues.Investigation summary: one encor foot pedal was received at the bard medical south africa.The encor foot pedal was visually inspected upon receipt and was found to be no damage on the unit.The device was functionally tested and passed the test during evaluation.No other anomalies were identified.Therefore, the investigation is determined to be unconfirmed for the reported unintended movement.The root cause for reported unintended movement issue cannot be determined as the problem could not be reproduced.Labeling review: the labeling/packaging review was not required as the reported event is not associated with a labeling, packaging, or use related issue.H10: g3, h6 (method).H11: d2b (gei; knw), h6 (result, conclusion).H11: section a through f: the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that when attaching the encor probe to the fire forward and attaching the fire forward to the mammo unit the sample started without the hcp selecting the sampling button nor stepping on the foot pedal.We could not enter the patient as the machine kept on wanting to restore vacuum and just kept on sampling until we removed the probe from the fireforward or when removing the probe and the fireforward together from the mammo unit.We tried 2 encor probes to understand if this is a probe error or a encor unit driver error.It seems to be encor unit driver error and not probe error.The two probes used has the same lot number.The incident occurred before use.There was no patient contact.
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Search Alerts/Recalls
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