| Model Number |
T4 |
| Medical Device Problem Code |
High Test Results (2457)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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1.Summary of investigation results: the investigation is ongoing 2.Summary of follow up/corrective actions taken: the investigation is ongoing 3.Device returned to manufacturer? no 4.Device labeled "for single use?" no 5.Device reprocessed and reused? no.
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Event or Problem Description
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1.Describe the event: there was an allegation about questionable high results for 1 patient tested for elecsys t4 on a cobas e801 analytical unit and for 1 patient tested for elecsys t4 on a cobas 8000 e 602 module.2.Patient age range: asku, 3.Patient weight range: asku, 4.Patient sex breakdown: asku, 5.Patient race breakdown: asku, 6.Patient ethnicity breakdown: asku.
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Additional Manufacturer Narrative
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For 1 of the events: summary of investigation results: the investigation did not a product problem.The cause of the event was consistent with a pre-analytical issue (a clot was detected in the sample) at the customer's site.Pre-analytical is within the customer's responsibility.Summary of follow up/corrective actions taken: the analyzer was checked and no problem was found.For 1 of the events: summary of investigation results: a general reagent issue can be excluded, as a different reagent kit from the same lot performed according to expectations at the customer site.The customer did not perform qc on the reagent before use.Per product labeling: "controls for the various concentration ranges should be run individually at least once every 24 hours when the test is in use, once per cobas e pack, and following each calibration." the specific cause of the event could not be determined; however, the event is consistent with a storage or transportation issue.Summary of follow up/corrective actions taken: the customer replaced the reagent pack and the issue was resolved.
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Search Alerts/Recalls
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