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The notification is being reviewed due to a user of a dreamstation humidifier device with an allegation of power supply error message.The unit would also not power on.There was no serious patient harm or injury.There was no medical intervention required.The patient reported the device would intermittently power on for a while, but upon powering the device off, the power supply error message would display again.The patient pulled the power cord out of the device and noticed burn marks on the machine and the power cord (where the power cord enters the device).
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The manufacturer previously received information reporting a user of a dreamstation humidifier device with an allegation (s) of power supply error message.The unit would also not power on.There was no serious patient harm or injury.There was no medical intervention reported.The patient reported the device would intermittently power on for a while, but upon powering the device off, the power supply error message would display again.The patient pulled the power cord out of the device and noticed burn marks on the machine and the power cord (where the power cord enters the device).The device was sent to the pil for investigation.The service technician reported this device is a remediated device.Several tests were conducted on the device with the following results: potential corrosion inside p4 dc power jack.Inv1023.Potential corrosion inside customer supplied power supply¿s power jack ref 1118499 lot# n8de031841.Unknown tan and black contamination (dust-like) (inconsistent with degraded sound abatement foam), at the air inlet of the blower box.Unknown yellow residue and black contamination (dust-like), (inconsistent with degraded sound abatement foam), in the iso port (international organization of standardization.) dust-like contamination on top and bottom of the blower motor, and the blower motor seal.Potential mineral deposits on blower motor and inside blower box indicate possible water ingress.Unknown yellow residue inside blower box.Unknown specks of contamination (possibly from dc jack corrosion) in the bottom enclosure.The pil was unable to confirm the presence of degraded sound abatement foam.The pil speculated the source of contamination was most likely external to the device.The following was observed when with the humidifier: unknown (dust-like) contamination, under flip lid seal.Flip lid seal yellowed.Unknown brown black (fiber-like) contamination (inconsistent with degraded sound abatement foam), in the iso port (international organization of standardization.) missing water tank.Unknown light white (dust-like) contamination on and under the heater plate.Unknown yellow residue inside dry box.The contamination found in the humidifier enclosure are considered not to be in the airpath.The source of contamination was most likely external to the device.Pil was able to confirm the complaint of ¿check power¿ message.Possibly due to corrosion inside the customer supplied power jack of the power supply and the p4 dc jack on the device power cable.The device was scrapped.Update: manufacturer tab: section h: evaluation tab updated.Evaluation results updated.Component code updated.Conclusion updated.
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