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H3, h6: siemens healthineers completed the investigation of the reported event.The reported event occurred on 2024-10-10.Since siemens healthineers was informed on 2025-01-21 about this issue, no log files from the day of the patient's breast examination were available anymore.We assess this issue as a user error, as the patient was not provided with adequate hearing protection according to the information provided in the provided manuals.The complaint system was determined to be within specification.The magnetom family, operator manual ¿ mr system mr system, syngo mr xa30 explicitly warns that noise development during an mr examination may lead to hearing impairment up to permanent hearing loss.It is explained that by switching the currents in the gradient coils for imaging purposes, the mechanical forces lead to noise development (humming, knocking noises) during the mr examination which can exceed 99 db(a) in the bore.To avoid hearing impairments and hearing loss the manual additionally describes how adequate attenuation levels can be achieved by using, for example, ear plugs, that can also be found in the siemens accessories catalog.The standard siemens mri headphones are intended for communication with the patient and can be used in combination with ear plugs.For appropriate sound attenuation, the proper use of hearing protection is important.All personnel are to be trained to correctly apply the hearing protection.The system specific technical data are detailed in the magnetom aera, system owner manual, syngo mr xa30 / magnetom aera system owner manual ¿ 5 technical data syngo mr xa30.There it is stated that the a-evaluated, effective sound pressure level was measured according to nema ms 4-2010 (national electrical manufacturers association) using the maximum gradient acoustic noise (mgan) method.For the systems like this with xq gradients the patients require hearing protection with an snr of 22 db or more.This complaint has been closed.Corrected information: d3.The manufacture street address was corrected.
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