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The reported medwatch mw5163614 did not provide a user facility name, address, phone number or email contact.Without the user facility's contact information, steris is unable to obtain additional information regarding the reported event.The snowden-pencer mis diamond-flex triangular retractor of the reported event is unavailable for evaluation due to the user facility not being able to be contacted.Without the return or inspection of the subject device, a root cause cannot be determined.A follow-up report will be submitted should additional information become available.No additional issues have been reported.Udi related data clarification - the lot/serial number is unknown, therefore, the applicable production identifiers were not included in the mdr.
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