| Catalog Number |
GEN11 |
| Medical Device Problem Code |
Failure to Read Input Signal (1581)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/01/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Date sent: 1/31/2025.B3: event year only reported: 2024.D4 batch #: not applicable.Investigation summary: per service manual operational and diagnostic analysis confirmed the unit would not pass the ground bond testing.The epac bottom was replaced as identified in the investigation to address the issue.The repair and testing of the unit was completed per the service manual, bringing the unit back to full functionality.The unit passed all functional tests and is fully operational.The repair and testing of the unit was completed.The device history records were reviewed and certed by external manufacturing that the manufacturing criteria were met prior to the release of the equipment.The certificate records are accessible through external manufacturing.
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Event or Problem Description
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It was reported by service and repair that during evaluation of the device in the service center it was discovered that the device would not pass ground bond testing.
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Search Alerts/Recalls
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