| Model Number |
16000 |
| Medical Device Problem Code |
Melted (1385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/29/2024
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that when attempting to charge charger, patients charging cable and a port on patient's charger melted.Patient experienced no harm.Product was replaced to address the issue.
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Additional Manufacturer Narrative
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Date of event is estimated.
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Additional Manufacturer Narrative
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The event of charger damaged/burned was reported to abbott.Patient reported they looked at the charger and saw that the charger cord was melted/burned, and the charger port was melted.Issue resolved with a replacement charger and cord.The results of the investigation are inconclusive as the device was not returned for evaluation.Based on the information received, a single definitive root cause for the issue encountered was unable to be conclusively determine.
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Search Alerts/Recalls
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