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Philips has investigated this complaint.According to additional information collected, the coronary diagnostic procedure was completed by using handswitch.A philips filed service engineer (fse) visited the onsite and identified the footswitch battery indicator was green.The fse identified the wireless footswitch was faulty.The defective wireless footswitch was replaced.After replacement, the system was returned to use in good working order.At the time this complaint was received, philips did not have enough information to exclude the potential for death or serious injury on recurrence, and as such the complaint was reported.Since that time, new information has been received which has led to the determination that this is scenario is not likely to cause or contribute to death or serious injury if it were to recur.Due to the availability of a handswitch, in the event of a wireless footswitch failure, the procedure can be completed with minimal or no delay.Due to this, the malfunction of a wireless footswitch would not be likely to lead to a death or serious injury.Based on the investigation results, philips concluded that the complaint is not reportable.The codes have been updated based on the investigation's outcome.
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