| Catalog Number |
08819378190 |
| Medical Device Problem Codes |
High Test Results (2457); Material Integrity Problem (2978); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/11/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The e402 analyzer serial number was (b)(6).Calibration and qc were acceptable.No issues were identified during a review of the alarm trace data.No sample inversions were performed and the customer used a clotting time of "up to 15 minutes." the customer used a centrifugation time of 5 minutes at a speed of 4000 revolutions per minute (rpm).The clotting and centrifugation times may be too short.The investigation is ongoing.
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Event or Problem Description
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The initial reporter complained of a discrepant high result for 1 patient sample tested for elecsys amh (amh) on a cobas e 402 analytical unit.The initial result was 17.4 ng/ml.The repeat result was < 0.0100 ng/ml with a data flag.The patient was tested in a different laboratory and the result from the maglumi method was 0.049 ng/ml.The original sample was repeated at the laboratory using the maglumi method and the repeat result was 0.056 ng/ml.The repeat results were believed to be correct.
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Additional Manufacturer Narrative
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The investigation determined the event was consistent with a pre-analytical handling issue (no tube inversions after draw, too short clotting time and possibly improper centrifugation).
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Search Alerts/Recalls
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