| Catalog Number |
21-4153-24 |
| Medical Device Problem Code |
Disconnection (1171)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
01/07/2025
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that during the installation the surgeon examined the product, and the reservoir was found detached from the capsule base.There was patient involvement, and a new device had to be implanted.
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Additional Manufacturer Narrative
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E1: phone number: (b)(6).H3: other: device has not been returned to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Additional Manufacturer Narrative
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No product sample was received; therefore, visual and functional testing could not be performed.The reported issue could not be confirmed.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.If the product is returned, the manufacturer will reopen this complaint for further investigation.
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Additional Manufacturer Narrative
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This complaint was incorrectly filed under this registration number, please reference mrn (b)(4) for details pertinent to this event.
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Search Alerts/Recalls
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