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It was reported nerve injury, pain 5 days after healing, resorbed bone close to nerve, complained of numb lip, therefore removed.Additional appointment required to re-do stage 1.Symptoms as a result of the event: paresthesia, pain, inflammation.
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Zimvie received one (1) t3pt4385, (t3® pro tapered implant 4/3mm (d) x 8.5mm (l)) for evaluation.Visual evaluation of the as returned device identified the implant with signs of use, slight wear; however, no apparent damage / malfunction to the implant was identified that would cause or contribute to the reported event.Markings are due likely to the removal process.Cal4063 due 30 may 2025.Functional testing to recreate the reported event could not be performed due to the nature of the device & event.This complaint refers to the specific device being investigated for this complaint record.Dhr review was completed for the subject lot number 2023050133.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 2023050133 for similar events and no other complaint was identified.Review completed utilizing keywords: ¿nerve damage¿.The customer did not submit images for the reported event.Based on the investigation and risk management file review as per rmf (b)(4) rev.12, the most likely root cause determined from the investigation is inadequate treatment planning.Therefore, based on the available information, a device malfunction did not occur.The reported event was non-verifiable with all the available information.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.
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