| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/13/2025
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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It was reported that the sterile packaging to the stem was found unsterile.There was no patient involvement.It was reported that no further information was provided.
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: canada.Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated: b4; g3; h2; h3; h6.Product was not returned; however, visual evaluation of the provided photos identified damage to the sterile packaging (blister and pouch).Sterility had been compromised.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Reported event is not related to a combination of products; therefore, a compatibility review is not applicable.Medical records were not provided.The condition of the device when it left zimmer biomet is considered conforming to specification.The root cause of the reported event can be attributed to transit damage and a packaging design issue.The reported event has been confirmed by evaluation of the provided photos.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information is available at the time of this report.
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Search Alerts/Recalls
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