| Catalog Number |
50-7700 |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/15/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4) initial emdr submission.A follow up emdr will be submitted if additional information becomes available.Device problem code: a0205.Patient problem code: f26.H10: d4 (expiration date: 12/2026).H10: the lot number for the device was provided.The device history records are currently under review.Photos were provided and review is currently underway.The device is pending return.The investigation is currently underway.H11: section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported by customer that the box was delivered wet along with the product on the inside.Verbatim: rcc received a complaint via email.Email(s) attached.I am wanting to do a return for (1ea) kit cath pleural starter 1000 ml.The box was delivered wet along with the product on the inside.Ref #(b)(4).
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Additional Manufacturer Narrative
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H10: three photos and one sample were provided to our quality team for investigation.Through visual inspection, we can confirm that the outer packaging is wet (or at one point was wet and is damaged).A review of the internal manufacturing device records and raw material history files for the reported lot number 0001601080 was performed and no recorded quality problems or rejections related to this incident were found.Product undergoes inspections during manufacturing, no issues related to the reported incident were identified, all procedural and functional requirements for product release have been met.The sterilization record was reviewed, no damage was reported.The distribution center has been notified of this failure.Based on the available information we are not able to identify a root cause at this time.H11: section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported by customer that the box was delivered wet along with the product on the inside.Verbatim: rcc received a complaint via email.Email(s) attached.I am wanting to do a return for (1ea ) kit cath pleural starter 1000ml.The box was delivered wet along with the product on the inside.Ref# 50-7700.
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Search Alerts/Recalls
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