| Catalog Number |
1688310130 |
| Medical Device Problem Code |
Image Orientation Incorrect (1305)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/09/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that there was inverted image.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Additional Manufacturer Narrative
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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: inverted image probable root cause: ¿ cables ¿ hdmi cables ¿ connectors ¿ digital board ¿ power supply ¿ filter / fuse ¿ ac inlet board ¿ main board ¿ transition board ¿ intermittence between transition board and ch connector ¿ software ¿ camera head (sensor, sensor cable) ¿ coupler (dust on optics, scratched optics, broken / shifted lenses, focusing mechanism, endoclamp, zoom ring) ¿ problem toggling light source ¿ connected monitors ¿ leaking ¿ poor grounding (e.G camera head connection from cable to transition board.) ¿ no/incorrect communication with light source ¿ soaking cap disconnection during sterilization ¿ electromagnetic interference (emi) from rf communication, hf surgical instruments, esd, or power surge ¿ cybersecurity attack ¿ pendulum ch inertial measurement unit (imu) ¿incident light from surgical scene is reflected by coupler/ch window ¿ use error the reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was inverted image.
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Additional Manufacturer Narrative
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This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: inverted image probable root cause: ¿ use error the 1688 ccu comes standard with the pendulum auto flip option set to on, which will invert the image whenever the camera is rotated at 180 degrees.The field has confirmed that since the setting has been turned off, the issue has not occurred again.The reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was inverted image.
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Search Alerts/Recalls
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