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Zimvie complaint number: (b)(4).The following fields have been updated: b4: date of this report.B5: describe event or problem.G3: date received by manufacturer.G6: type of report.H1: type of reportable event.H2: follow up type.H3: device evaluated by manufacturer.H6: adverse event problem.H10: additional narrative.Zimvie received one (1) nt410, osseotite tapered implant 4 x 10mm for evaluation.Visual evaluation was performed, damage due to the removal process however no fracture has been identified on the implant.Device history record (dhr) review was completed for the subject lot number: 2120015957.No deviations or non-conformance's, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number: 2120015957 for similar events and no other complaint was identified.Review completed utilizing keywords: dental: functional: fracture: implant.A definitive root cause could not be determined since the device malfunction did not occur, and the reported event has been unconfirmed following physical evaluation.Therefore, based on the available information, a device malfunction did not occur.No fracture was identified.The reported event was not confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.
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