| Catalog Number |
28168 |
| Medical Device Problem Code |
Energy Output Problem (1431)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/20/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H10: internal complaint reference number: (b)(4).H3, h6: this complaint was opened by smith+nephew to document a patient complication related to a product problem with a smith+nephew device.The reported issue(s) relate to known inherent device and/or procedural risks that are appropriately documented in our risk files.Smith+nephew will continue to monitor trends in accordance with our post-market surveillance process and take necessary action as required if anticipated severity and/or occurrence rates are exceeded.Smith+nephew has no reason to suspect that the product failed to meet any specifications at the time of manufacture.Based on our review of all currently available information, we are unable to identify a definitive root cause.However, as the use of our product cannot be excluded as a potential cause or contributory factor to the reported issue, we are submitting this report in accordance with applicable regulations.If additional investigative findings or information becomes available that alters the conclusions of this report, a follow-up report will be submitted as required.
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Event or Problem Description
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It was reported that, during an unspecified procedure, the fa quantum 2 controller had a f4 error.Surgery was completed with a back-up device instead.There was a surgical delay of two hours.No further complications were reported.
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Additional Manufacturer Narrative
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Internal complaint reference: (b)(4).H10 h3, h6: the reported device was received for evaluation.A visual inspection observed the warranty seal is broken.A functional evaluation revealed the unit presents an f4 fault and alarm tone on power up.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The root cause was associated with a component failure.Factors that could have contributed to the f4 fault include a power surge.Based on this investigation, the need for corrective action is not indicated.
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Search Alerts/Recalls
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