| Catalog Number |
08058687190 |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/13/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable triglycerides results for 1 patient sample on a cobas c 503 analytical unit.The initial result was 295 mg/dl.The sample was tested on another module and the result was 85.5 mg/dl.The sample was repeated on the same module as the initial result and the repeated result was 87 mg/dl.The sample was repeated as the initial result did not match the patient's clinical history.
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The calibration and qc were acceptable.The alarm trace showed several "abnormal aspiration" alarms on the date of the event, which are indicative of a possible pre-analytical issue.The field service representative performed checks and did not find any abnormalities.The investigation is ongoing.
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Additional Manufacturer Narrative
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A general reagent issue was excluded.The investigation did not identify a product problem.The investigation determined the issue was consistent with a pre-analytical handling issue.
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Search Alerts/Recalls
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