| Catalog Number |
03110451180 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/15/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cl electrode lot number and expiration date were not provided.Qc was acceptable.The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested for chloride (cl) on an electrolyte analyzer when compared to a different analyzer at a different laboratory.Initial result: 115 mmol/l.Repeat result: 104 mmol/l (tested on another analyzer).
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Additional Manufacturer Narrative
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The sample was repeated for a 2nd time at the customer's site using roche analyzer, resulting in a cl value of 116 mmol/l.The field service engineer replaced the cl electrode.The customer performed patient testing and qc with acceptable results.The investigation is ongoing.
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Additional Manufacturer Narrative
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The customer questioned the initial result and repeated the sample on a cobas pro analyzer at a different laboratory.No questionable result was reported outside the laboratory.The repeat result was deemed to be correct.The root cause was due to a faulty installed chloride (cl) electrode (component failure).The service action of replacing the cl electrode resolved the issue.
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Additional Manufacturer Narrative
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G1 contact office-manufacturing site was updated.
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Search Alerts/Recalls
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