| Catalog Number |
03029590322 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/09/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable lipc results for 2 patient samples on a cobas c 311 analyzer.Sample 1: the initial result was 734.0 u/l.The sample was tested at another laboratory, using a different platform (reflectance method) and the result was 2,000 u/l.On (b)(6) 2025 the sample was repeated on the cobas module and the results were 329 u/l with a data flag, 431.0 u/l, and 422 u/l.On (b)(6) 2025 the sample was repeated on the cobas module and the result was 469.7 u/l.Sample 2: on (b)(6) 2025 the initial result was 342 u/l with a data flag.The sample was repeated with a manual dilution of 1:50 and the result was 600 u/l.The sample was tested at another laboratory and the result was 2,226 u/l.On (b)(6) 2025 the sample was tested and the results were 477 u/l and 582 u/l (with a 1:20 dilution).The samples were repeated due to the results not matching the patients' clinical history.
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Additional Manufacturer Narrative
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The qc was within specification.Based on the data and information, a general reagent-specific issue is unlikely.The field service representative performed a correlation study of the results with a cobas c501 module and found the results were reproduced correctly.The investigation did not identify a product problem.
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Search Alerts/Recalls
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