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The hospital reported that during the procedure, the xp-5000z suction on positioner wasn't sucking as it should.The positioning device and the suction cup would not seal on the heart.Stabilizer was hooked up to constant suction, no problems with second piece of equipment.A new device was used to complete the procedure.Slight intraoperative delay to connect new device.There was no patient harm or injury reported.
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Trackwise #(b)(4).Updated sections: b4, g4, g7, h2, h3, h6, h10.Corrected sections: d10b-return to manufacture date; h10-health effect ¿ impact codes (2).The investigation has been started since the complaint was received, the following contents have been conducted: 1.Dhr review: the dhr of the reported lot has been reviewed.No non-conformity relevant with the reported issue is observed.All the products had been performed 100% function test during production.They all passed the function test which demonstrate the suction works normally.2.Trend review: in the last 12 months, the occurrence rate is 0.008% which is under anticipated occurrence rate.3.The device was received and evaluated for a visual inspection, signs of clinical use and evidence of blood were observed on the device.There were no visual defects observed on the device.The suction function of the returned device was evaluated by connecting the device to the test system following label instructions, the test result indicated the suction cup can lift the weight as required in manufacture working instruction (mp-bh-0022), suction works normally.Based on the returned condition of the device as well as the evaluation results, the reported failure ¿suction weak¿ was not confirmed.There were no ncmrs, rework, or deviations documented for the reported batch, based on above review results, it was determined that there is no relation between the batch manufacturing process and the reported failure.
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