| Catalog Number |
08469865160 |
| Medical Device Problem Codes |
Incorrect Measurement (1383); High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/17/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter complained of a discrepant high result for 1 patient sample tested for elecsys troponin t gen 5 stat assay (troponin t stat) on a cobas e 411 analyzer (rack system).The initial result was 152.6 ng/l with a data flag.The nurse questioned this result and repeat testing was performed.The repeat from a different e411 analyzer was 31.28 ng/l.The repeat from the e411 analyzer in question was 31.60 ng/l with a data flag.The repeat results were believed to be correct.
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Additional Manufacturer Narrative
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The e411 analyzer serial number was (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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Calibration was last performed on 16-jan-2024; the calibration signals were lower than expected.The customer stated qc was acceptable.No pre-analytical issues were identified.No issues were identified during a review of the alarm trace data.The field service engineer (fse) did not find a cause for the event.The instrument was checked.Instrument performance and precision tests passed.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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